News

Oil retail automation specialists Fusion Transactive expands Development and Support capability into South East Asia

Fusion Transactive Ltd, provider of payment and business optimisation tools to petroleum retailers globally, has announced the establishment of a new Software Development Centre in Kuala Lumpur, Malaysia.

Fusion Transactive, finalists for the Air New Zealand Export Awards following multi-million dollar projects including Primax in Peru and at Shell branded Z Energy stations in New Zealand, have recognised the need to expand their international development and support capability.

Fusion Transactive's CEO Dave Ritten commented "Given our relationship with PETRONAS in Malaysia, and our extensive business focus in South East Asia including Shell, Sinopec, and BPCL, we have decided to further develop our presence in the region. We have established a software development team in Kuala Lumpur to complement our existing service centre, third line support team, and sales and presales functions in the country. The additional capability signals exciting times for Fusion Transactive and competitive advantage for our customers."

Fusion Transactive is a world leading supplier of site automation and payment systems to the retail oil industry globally with customers in Africa, India, Middle East, South East Asia, Hong Kong, Australia, New Zealand, and South America. Fusion’s product history spans more than 30 years, and they have been at the forefront of "Pay at Pump" initiatives, having developed the world's first pay at pump device in the early 1970's and achieving the first EMV transaction at a retail petroleum location in early 2000. This is now continuing with Fusion Transactive’s market leading outdoor payment terminal, the G6 OPT.

For more information, contact Chief Marketing Officer, Brian Ryan – brian.ryan@fusiontransactive.com

Bytes Managed Solutions partners with Fusion Transactive

Fusion Transactive, a New Zealand-based global supplier of systems to the retail oil industry has entered into an exclusive partnership with Bytes Managed Solutions, a provider of solutions for companies that engage in high-volume business transactions. The partnership enables Bytes to provide an end-to-end value proposition to the South African fuel sector.

"Fusion Transactive has over 30 years’ experience in this industry and has a complete service offering for retail fuel environments,” says Koot de Klerk, strategic account manager at Bytes Managed Solutions. “This new venture compliments our growth strategy into adjacent markets and we are looking forward to taking our combined capabilities into this sector. Fusion Transactive was looking for a major services & support partner who is a leader in the RSA market. Their capability is further complimented with our sole distribution of NCR products in South Africa, which provides assisted and self-service solutions for the retail sector. Together, Bytes MS, Fusion Transactive and NCR will bring a whole new offering and positive experience to fuel retailers."

The offering is flexible and will comprise of Fusion Transactive’s G5 Automation and Site management software, NCR hardware, and installation, support and maintenance services. Financing will be provided where necessary by sister company Fintech.

"The philosophy behind Bytes and Fusion Transactive is similar, which will make it easy for both companies to work together," says Brian Ryan, Chief Marketing Officer at Fusion Transactive. "Together, we will provide a complete service offering consisting of payment, point-of-sale, back office and head office systems and forecourt controllers for our customers."

Fusion Transactive has been doing business in South Africa for more than 20 years. Its PEC Model 8850 control system for fuel dispensers, which has set the standard for the industry, is the most widely used in the local market. Although Fusion’s new software is hardware-agnostic and can run on any platform, NCR’s RealPOS series will be the preferred solution offered locally.

"Even more than two decades ago the system was fraud and virus-proof, and it remains a market leader to this day," Ryan notes. "Our G5 software is even better than our PEC 8850 system."

Sadoo Chatty, Commercial Manager – South Africa for Fusion Transactive, adds that the partnership gives clients a one-stop-shop and that they will now have one point of contact and deal directly with Bytes.

"The strength of the package is not only its scalability – from a single POS controller up to enterprise management systems and controls, but also its reliability in all types of settings. This is especially important as we are planning to roll out the solution in a number of harsh African environments," adds Chatty.

Fusion Transactive is a world leading supplier of site automation and payment systems to the retail oil industry globally with significant product installations in Africa, India, Middle East, South East Asia, Hong Kong, Australia, New Zealand, and South America. Fusion’s product history spans more than 30 years, and they have been at the forefront of “Pay at Pump” initiatives, having developed the world’s first pay at pump device in the early 1970’s and achieving the first EMV transaction at a retail petroleum location in early 2000.

For more information, contact Chief Marketing Officer, Brian Ryan – brian.ryan@fusiontransactive.com

Shell customers to benefit from new technology roll-out

Greenstone Energy today said a decision to replace all point of sale systems across its Shell-branded service stations and truck stops would enable it to deliver even better service to customers and provide a platform for new technologies.

Greenstone today signed a contract with Kiwi technology company Fusion Transactive to replace all point of sale systems at company operated service stations and selected truck stops nationwide.

Greenstone's General Manager of Retail, Mark Forsyth, said the $10m investment in new technology will increase the speed of transactions and improve customer service.

"Earlier this year, we undertook a huge amount of customer research which told us what mattered to our customers and what they expected of a new Kiwi fuel supplier.

"We've listened to our customers and have committed to a number of initiatives which will enable better service. One component of this commitment to giving our customers what they want is replacing our point of sale technology.

"The technology developed by Fusion Transactive not only makes it faster to process a customer transaction, it gives us a future proof platform to lower our costs which we can then pass on to our customers in the form of lower prices" he said.

Fusion Transactive was selected by Greenstone as a result of a competitive tender process.

"Fusion Transactive is an innovative New Zealand company that is consistently first to market with world-class state of the art technology. Their commitment to customer satisfaction equals our own and we are excited to be partnering with them," said Mark Forsyth.

Fusion Transactive Chairman, Sir Peter Maire, said Fusion is a world-leading supplier of site automation and payment systems to the retail fuels industry globally, with offices in Malaysia, China, South Africa, Australia and New Zealand and significant product installations in Malaysia, Africa, India, the Middle East, South East Asia, Hong Kong, Australia, New Zealand, and South America.

Fusion's product history spans more than 30 years, and they have been at the forefront of ‘Pay at Pump' initiatives, developing many "first in world" products.

Sir Peter Maire said Fusion Transactive was delighted to be partnering with New Zealand's leading locally-owned fuel retailer.

"This announcement demonstrates Greenstone's commitment to investing in New Zealand and to delivering an innovative, user-friendly, cost-effective and streamlined service, which translates into a better experience for its customers," he said.

The new point of sale technology will be piloted by 30 June 2011, with a full rollout commencing after then.

For further information please contact Brian Ryan - Chief Marketing Officer – brian.ryan@fusiontransactive.com

Fusion Transactive awarded significant funding from New Zealand Government

Fusion Transactive Ltd, provider of payment and business optimisation tools to petroleum retailers globally, has been awarded a significant technology development investment by the Foundation for Research, Science and Technology (FRST), a New Zealand Government organisation.

After rigorous business and intellectual property assessment by FRST, the investment of NZ$2.5 Million has been awarded to help fund the development of a number of new products to enhance the Fusion product portfolio. Fusion Transactive will match this investment with a further NZ$ 2.5 Million of development capital.

• A next generation leading edge Outdoor Payment Terminal (“OPT”). Currently FUSION have tens of thousands of Generation 5 (G5) OPT’s deployed globally. The next generation device (G6) will continue on the Fusion tradition of the latest security standards, innovation, and robust design all at an extremely low price point.
• A leading edge touch screen OPT. This development will result in a lower cost device as the keypad is eliminated. In addition the customer experience will be significantly enhanced with an intuitive and interactive display.
• EMV contactless card readers. This will support the acceptance of the latest generation of contactless EMV cards which are being deployed globally and ensure that customers are able to continue to choose from the widest array of payment methods.
• A sophisticated Terminal Management System (TMS). The TMS application will provide advanced remote management options for OPT’s, payment servers and other payment devices. The tool is designed to support large networks of payment devices as it focuses on reducing support and logistics costs and maximising system up time.
• A suite of Value Added Service (VAS) provisioning and management functions. The VAS suite will provide the tools and utilities required to deliver virtual services to the payment devices including services such as prepaid voucher, loyalty support, media and advertising. The suite will utilize the functionality of Fusion’s next generation OPT’s in order to deliver additional virtual products and promotional features that will provide new revenue streams for retailers.
• A Head Office System (HOS). The HOS utilises the latest cloud computing techniques to manage multiple petrol stations from one location. The HOS provides remote management functions such as price book maintenance, implementation of promotions, and remote management of wet and dry stock This HOS functionality will allow retailers to benefit from complete remote management and monitoring capability through a web interface accessible via any internet connection.

Fusion Transactive's CFO Matt Gibson went on record as saying "We are very pleased to have been awarded this funding by the New Zealand government for two major reasons. Firstly, it recognises our vision as a world leader in our industry. Secondly, we are pleased to be associated with New Zealand's top technology organisations taking leading edge technology to the world".

Fusion Transactive is a world leading supplier of site automation and payment systems to the retail oil industry globally with significant product installations in Africa, India, Middle East, South East Asia, Hong Kong, Australia, New Zealand, and South America. Fusion's product history spans more than 30 years, and they have been at the forefront of "Pay at Pump" initiatives, having developed the world's first pay at pump device in the early 1970's and achieving the first EMV transaction at a retail petroleum location in early 2000.

For more information, contact Chief Marketing Officer, Brian Ryan - brian.ryan@fusiontransactive.com

FUSION Transactive takes on new appointment in Australia

Global supplier to the oil retail market, Kiwi company - FUSION Transactive – has appointed Kristie Waite as Commercial Manager for its Australian operation.

Kristie will be responsible for leading the Australian launch of FUSION Transactives’ new Generation 5 (G5) Management System, which has experienced phenomenal success in international markets.

The new G5 system offers an end-to-end, integrated management solution for petrol station operators consisting of payment, point-of-sale, back office and head office systems and forecourt controllers.

After designing specialised management-technology solutions for the oil retail market for more than 30 years and enjoying a market leader position in Australia, FUSION Transactive’s new G5 system is the very latest technology available promising greater customer efficiencies and cost savings for petrol station operators.

Its unique modular architecture allows FUSION Transactive to adapt, innovate and add on new technology for customers as required which means the G5 systems have longevity and are fully transferable to different environments – from un-attended truck-stops right through to the diverse demands of the retail forecourt environment.

Kristie has extensive business channel management experience within the areas of payments and technology deployment. She joins FUSION Transactive from epay Australia, where she was National Sales Manager for the past two years, managing a sales team of nine and developing sales strategies for major petroleum retailers such as 7-eleven, Caltex and BP as well as supermarket giants Woolworths and Coles Groups.

Prior to that, Kristie spent six years with Sensis Pty Ltd, the latter two years as 2IC for Sensis Online Australia, where she was constantly awarded the title of the company’s number one sales rep nationally.

"We're very fortunate to have such a strong candidate as Kristie spearheading our Australian operation," says Chief Marketing Officer at FUSION Transactive, Brian Ryan. "Her robust background in the payments area will help us understand the specific needs of our customers and therefore tailor G5 management system solutions to those individual needs. We are therefore very excited about the potential of our G5 technology in this market as we believe it has unique and therefore unrivalled benefits for the retail oil retail industry in Australia."

FUSION Transactive started in New Zealand in 1980 and now delivers complex management solutions to the retail oil industry, in over 30 countries worldwide and holds a market-leading position in the Asia-Pacific Region, Australasia, China and Africa.

Global specialist FUSION Transactive appoints new recruit for African market

Global supplier to the oil retail market, FUSION Transactive in New Zealand, has appointed South African Sadoo Chatty as its new Business Development Manager based in Johannesburg.

FUSION Transactive, currently has major customers in South Africa with BP, Chevron, Shell and Total including installations in Botswana, Swaziland, Zimbabwe, Mozambique, Tanzania, Kenya, Namibia and Uganda. This new appointment, will see Sadoo spearheading further new business opportunities (in the African market) with the roll out of FUSION Transactives leading technology – the new Generation 5 (G5) Management System. The G5 Management System offers an end-to-end, integrated management solution for petrol station operators consisting of payment, point-of-sale, back office, head office systems and forecourt controllers.

After innovating specialised management-technology solutions for the oil retail market for more than 30 years, FUSION Transactives new G5 system is the very latest, innovative technology available and already receiving wide acclaim for providing greater customer efficiencies and cost savings for petrol-station operators.

Customers are already benefiting from the unique modular architecture of the G5 system, which allows FUSION Transactive to adapt, innovate and add on new technology for customers as required. This means the G5 systems have longevity and are fully transferable to different environments – from un-attended sites right through to the diverse demands of the retail forecourt environment.

Sadoo brings an impressive 25 years experience to his new role, having held positions with some of the world’s market leaders in the petroleum industry. He joins FUSION Transactive after two years as Sales Executive for IT solutions company - iNathi Technology Holding in Johannesburg. Prior to that he worked as Sales Director for Intaba Technologies, National Fuelmaster Marketing Manager for Exel Petroleum/Sasol, and Key Accounts Manager Retail for Shell SA.

“We’re thrilled to have Sadoo onboard,” says Chief Marketing Officer at Fusion Transactive, Brian Ryan. “His wealth of experience in the petroleum industry and strong local market knowledge will prove invaluable as we continue to grow in this all important African market.”

FUSION Transactive started in New Zealand in 1980 and now delivers complex management solutions to the retail oil industry, in over 30 countries worldwide and holds a market-leading position in the Asia-Pacific Region, Australasia, China and Africa.